Offer
Fares conditions
Our tickets now give customers more flexibility than ever, whatever the travel class.
Standard
Our standard rates guarantee the lowest available prices. These fares are available for all ages (children, youth, adults and seniors).
– Exchange
Clients can change the time and date of travel without paying an exchange fee up to seven days before departure.
If the customer changes their ticket within six days of departure, they will have to pay an exchange fee of €15 per ticket, in addition to the difference between the old and new fare.
Departure and destination stations cannot be changed.
– Refund
Clients can receive a full refund up to seven days before departure. Tickets are non-refundable within six days of departure.
*Excluding promotional fares, seasonal tickets and special fares not offered for sale on Eurostar.com.
Comfort
Our Comfort fares guarantee a smooth trip to suit any budget. These fares are available for customers of all ages* (children, youth, adults and seniors)
– Exchange
Clients can change the time and date of travel without paying an exchange fee, up to seven days before departure.
If the customer changes their ticket within six days of departure, they will have to pay an exchange fee of €15 per ticket, in addition to the difference between the old and new fare.
Departure or destination stations cannot be changed.
– Refund
Clients can receive a full refund up to seven days before departure. Tickets are non-refundable within six days of departure.
*Excluding promotional fares, seasonal tickets and special fares not offered for sale on Eurostar.com.
Premium
Our Premium fares provide maximum flexibility and are available for customers of all ages* (children, youth, adults and seniors)
– Exchange
Clients can change the time and date of travel, without paying an exchange fee, up to one hour before departure.
In addition, customers will need to pay any difference between the old and new fare.
– Refund
Clients can receive a full refund up to one hour after departure.
Clients must cancel their tickets and rebook the journey to change the departure or destination stations.
