Plan your trip
Luggage
Check which items your clients can and can’t take on board, as well as how to recover lost property.
Luggage allowance
Travelling with Eurostar is comfortable and convenient. There’s no weight limit on luggage, however we do request that your clients are able to transport their own bags on and off the train. And that luggage is clearly labelled and safely stored in our dedicated areas.
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Prohibited items
Customer safety is our top priority. Check which items are prohibited on board Eurostar.
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Luggage services
Everything clients need to know about our door-to-door delivery service.
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Lost property
Review Eurostar’s lost property protocol, to ensure items are returned quickly and securely.
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Our onboard alcohol policy
To maintain a comfortable environment, we do have some limits regarding the amount of alcohol permitted on board.
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