Groups
Distribution, booking horizon and more
A group reservation requires a minimum of 10 passengers travelling together on the same train.
On all Eurostar Routes
GROUP RATES
FOR TRAVEL ON ALL ROUTES
- Group rates offer a discount off adult public fares of up to 10%.
- Group fares are available in all classes of service.
- There are no further discounts to Youth, Senior or Child fares for Group bookings.
DISTRIBUTION
TRAVEL TO / FROM LONDON
Group booking requests should be submitted via this form on the Eurostar website.
The Eurostar Groups team can also receive requests via:
email: groups@eurostar.com
or
phone: 03448 224 800 from 09:00 to 17:00 GMT Monday to Friday. Closed on weekends & Bank Holidays.
For through fares and the non-Eurostar leg of the journey, SNCF Group Agencies (AGS) and appointed French travel agents who have access to the TGV Group offer will be able to make the TGV part of the booking in ResaRail.
The Eurostar group offer is sold by Rail Europe for Rest of World markets.
TRAVEL BETWEEN FRANCE, BELGIUM, GERMANY AND THE NETHERLANDS
Group booking requests should be submitted via this form on the Eurostar website.
Or you can contact our Customer Service Centre, open from 09:00 to 17:00 CET, on the following numbers:
In France: +33 (0)1 86 26 69 65
In Belgium: +32 2 586 18 04
In the Netherlands: +31 20 532 15 60
In Germany: +49 30 91739258
BOOKING HORIZON
FOR TRAVEL ON ALL ROUTES
- Group bookings are available for sales up to 6 months in advance of travel.
SEATING
FOR TRAVEL ON ALL ROUTES
- Seats are allocated at the beginning of the booking process
- There is no option to select specific seats
- PAO channels have no access to the seat map
TECHNICAL INFORMATION
FOR TRAVEL ON ALL ROUTES
- S3 will return the overall price for the group, but will also show the passenger 1 = X price, passenger 2 = Y price, which will enable you to see the price detail per person
- You cannot change the passenger type (from an adult to a child for example)
- Passengers can be added to a booking before a deposit is paid, or after the full balance is taken.
- The price is guaranteed when the fare has already been quoted. You cannot reprice a booking, and the booking will not be subject to changes in the fare ranges.