Email / Phone enquiries

• Trade Sales – Agent booking enquiries and after-sales. You can contact us:

• by email: eurostarforagents@eurostar.com
or
• by phone: +44 3448 242524 (09:00-17:00 UK time, Monday to Friday)

GDS Air Technical Helpdesk – for investigating sales issues on Amadeus/Sabre/Galileo.

For any technical queries, please send us the booking reference, date & time of travel, details of the technical problem, by email to gds.helpdesk@eurostar.com
08:00-17:00 UK time, Monday to Friday.

Please do not hesitate to consult the Frequently Asked Questions.

THIS TEAM DOES NOT MAKE BOOKINGS OR PROVIDE GENERAL TRAVEL INFORMATION.

Group bookings and enquiries

Get a quote or email groups@eurostar.com to find out more. You can also reach us by phone:

• In the UK: +44 3448 224 800

• In France: +33 1 86 65 30 41
• In Belgium: +32 2 586 18 04
• In the Netherlands: +31 20 532 15 60
• In Germany: +49 30 91739258

Our team is available Monday to Friday from 8am to 6pm (UK time).

Travel Agents’ Concessions

Please contact your HR department in order to receive this phone number.

Opening an account

Please contact : trade.contracts@eurostar.com

09:00-17:00 UK time, Monday to Friday

Group baggage services

+44 3448 225822
**Please note that this service is currently unavailable. We aim to resume this service as soon as possible**

Lost property

+44 3448 224411 then press 1
09:00-17:00 UK time, Monday to Friday
**Please note that this department is currently unavailable. We aim to resume this service as soon as possible**