Door to door
Plan your trip
Everything travellers need to know about luggage allowance, lounge access, boarding, seating, timetables and more.
Travel with…
Everything clients need to know about travelling with a family, pets, accessible travel and group travel.
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Luggage
Check which items your clients can and can’t take on board, as well as how to recover lost property.
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Lounges
Eurostar’s exclusive lounges are the perfect place for working, networking or unwinding prior to departure. Lounges are located in our London, Paris and Brussels stations and are open to Business Premier and Premium customers, as well as our Carte Blanche and Étoile members.
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Seating map
Upon booking, customers can select their preferred seat. Take a look at Eurostar’s seating plan for more information.
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Train access
Prior to departure there’s some important information for your clients to take on board. This includes travel documents, visas, customs regulations, and details regarding station access, facilities and arrival times.
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